Terms and Conditions

Last updated: June 2025

1. About Semablu

Semablu is a satellite imagery super-resolution platform that processes Sentinel-2 satellite data using artificial intelligence models. By creating an account or using the Semablu console or API, you agree to these Terms and Conditions in full.

2. AI-Enhanced Products

All imagery delivered by Semablu is AI-enhanced. Our platform applies deep learning super-resolution models to Copernicus Sentinel-2 satellite data to increase spatial resolution beyond the native sensor resolution.

You acknowledge and accept that:

  • AI super-resolution is a generative and inferential process. Output imagery is a model prediction and may not perfectly reflect actual ground conditions.
  • Enhanced imagery may contain artefacts, hallucinated detail, or inaccuracies that are not present in the original sensor data.
  • Output products are intended for analytical, research, and commercial intelligence purposes only and must not be used as primary evidence in legal, regulatory, or safety-critical contexts without independent verification.
  • Semablu does not guarantee that output imagery matches the spectral or spatial characteristics of the underlying scene at any specific point in time.

3. Underlying Data

Source imagery is sourced from the Copernicus Sentinel-2 mission, operated by the European Space Agency (ESA) under the Copernicus Open Access Hub. Copernicus data is made available under the Copernicus Sentinel Data Terms and Conditions. Users are responsible for ensuring their downstream use of processed imagery complies with these terms.

4. No Warranty

The Semablu platform and all output products are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, completeness, or non-infringement. We do not warrant that the service will be uninterrupted, error-free, or free of harmful components.

5. Limitation of Liability

To the fullest extent permitted by applicable law, Semablu and its directors, employees, partners, and affiliates shall not be liable for any:

  • Loss of profits, revenue, data, or business opportunities
  • Indirect, incidental, consequential, or punitive damages
  • Decisions made or actions taken in reliance on AI-enhanced imagery outputs
  • Inaccuracies, artefacts, or errors in processed imagery, regardless of whether Semablu was advised of the possibility of such damages

Our total aggregate liability to you for any claim arising out of or related to these Terms or your use of the platform shall not exceed the amount paid by you to Semablu in the three months preceding the claim.

6. Credits and Payment

  • Credits are valid for one year from the date of payment confirmation. Unused credits expire at the end of this period and are non-refundable.
  • Credits purchased via bank transfer are activated only after Semablu has confirmed receipt of payment. Pro-forma invoices do not constitute confirmation of payment.
  • Credits are non-transferable and may not be exchanged for cash.
  • Jobs that fail due to platform errors will not be charged. Jobs that fail due to invalid input parameters or user error may still consume credits.
  • Prices are listed exclusive of VAT. Applicable VAT will be determined based on your billing country and VAT registration status.

7. Acceptable Use

You agree not to use Semablu to:

  • Process imagery for illegal surveillance or intelligence activities
  • Violate any applicable laws or regulations
  • Attempt to reverse-engineer the underlying AI models
  • Resell or redistribute output products without written permission from Semablu
  • Abuse the platform in a manner that degrades service for other users

8. Intellectual Property

The Semablu platform, AI models, and associated software are the intellectual property of Semablu. Output imagery derived from Copernicus data is subject to the Copernicus data licence. You retain the right to use processed imagery for your own purposes in accordance with these Terms, but may not claim ownership of the AI models or processing pipeline.

9. Service Availability

We do not guarantee continuous or uninterrupted availability of the Semablu platform. Scheduled and unscheduled maintenance, third-party infrastructure failures (including cloud compute providers), or events outside our control may result in service interruptions. We will make reasonable efforts to restore service promptly.

10. Changes to These Terms

We reserve the right to update these Terms at any time. Material changes will be communicated by email or via a notice in the console. Continued use of the platform after changes take effect constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of Malta. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Malta.

12. Contact

Questions about these Terms can be directed to info@semablu.com.